Terms & Conditions
PAYMENT OF PLATTERS
Full payment must be received by us in order to confirm your booking for all grazing boxes and boards.
CONTENTS
Contents of platters may vary.
DIETARY REQUIREMENTS OR ALLERGIES
If you or any of your guests have any dietary requirements/allergies please state these upon booking so we can cater for all needs where possible. Please note, while nuts can be excluded from the boards, the boards are not produced in a nut free environment.
REFUNDS ON PLATTERS
In the event that you need to cancel your booking, we can offer a credit note to be redeemed against our products at a later date. Cancellations within 48 hours of your collection date are not eligible for refunds or credit notes.
GIFT VOUCHERS
Gift vouchers are valid for 6 months from the date of purchase and cannot be redeemed once expired. Please note, due to planned annual leave in 2022, we have temporarily extended voucher expiration periods to 9 months on any vouchers purchased from 16th September 2021.
DEPOSIT FOR GRAZING TABLES
A 50% deposit is required upon booking, with the full balance due no later than 7 days prior to event; unless agreed otherwise. Tables will not be secured until the deposit is received by us.
INVENTORY
The client must sign an inventory sheet upon completion of set up. Any lost or damaged equipment/props with incur a charge. All equipment/props must be collected by us within the following days after your event at an agreed time and date. Please note that The Jersey Grazing Co do not provide the table/surface and this must be supplied by the client. The Jersey Grazing Co cannot accept any responsibility for injury caused by the use of props and utensils.
DISPOSAL
The Jersey Grazing Co are not responsible for the removal and disposal of food waste.
PARKING
Onsite parking is required in order for us to unload and set up our grazing tables. If there is limited or no parking onsite, please do let us know upon booking so we can try to make other arrangements, the client will be responsible for these costs.
REFUNDS ON GRAZING TABLES
If you cancel your booking more than 30 days before your event we can refund your 50% deposit that has been paid. If you cancel your booking 14-30 days before your event we cannot issue a refund on the deposit. If you cancel less than 14 days before your event, the full 100% balance is non-refundable.